Terms & Conditions of Sale
1. Introduction
These Terms and Conditions apply to the sale, loan, hire, servicing, repair, and supply of goods and services by Datec Packaging Ltd ("the Company"). These Terms supersede all previous terms and conditions issued by the Company.
No variation, amendment, exclusion, or addition to these Terms shall be binding unless agreed in writing and signed by a director of the Company.
By placing an order with the Company, the Buyer agrees to be bound by these Terms.
2. Definitions
For the purposes of these Terms:
Buyer means any buyer, borrower, hirer, lessee, owner, customer, or any other person or entity purchasing, hiring, borrowing, receiving, or otherwise in possession of the goods or services supplied by the Company.
Goods means all equipment, machinery, packaging products, spare parts, consumables, and any other items supplied, repaired, serviced, loaned, or hired by the Company.
Services means any servicing, maintenance, repairs, inspections, technical support, or other work carried out by the Company.
3. Prices and Payment
3.1 All prices quoted are exclusive of VAT unless otherwise stated.
3.2 Payment for Goods and Services shall be made in full on or before delivery or completion unless the Company has agreed authorised credit terms in writing.
3.3 Where credit terms have been authorised, payment must be made strictly within the period stated on the invoice.
3.4 If payment is not made by the due date, the Company reserves the right to:
charge statutory interest and compensation in accordance with the Late Payment of Commercial Debts (Interest) Act 1998;
suspend further deliveries, services, or work;
withdraw or amend any credit facilities previously granted; and
recover all reasonable legal and debt recovery costs incurred.
3.5 Time for payment shall be of the essence.
4. Delivery
4.1 Any delivery date or time quoted by the Company is an estimate only and shall not be of the essence.
4.2 The Company shall use reasonable endeavours to meet estimated delivery dates but shall not be liable for any loss, damage, delay, or consequential costs arising from delayed delivery.
4.3 The Buyer must inspect the Goods immediately upon delivery.
4.4 Any claim for shortages, damage in transit, incorrect Goods, or Goods not meeting agreed specifications must be notified to the Company in writing within 7 days of delivery. Failure to do so shall be deemed acceptance of the Goods.
5. Returns
5.1 Goods may not be returned without the Company’s prior written agreement.
5.2 The Company reserves the right to apply handling, inspection, carriage, and restocking charges to returned Goods.
5.3 Special order or non-stock Goods may only be returned at the Company’s sole discretion and subject to any charges imposed by the original supplier, which shall be payable by the Buyer.
6. Goods Manufactured to Buyer’s Specification
6.1 Where Goods are manufactured to the Buyer’s pattern, design, or specification, the Company reserves the right to supply up to 10% more or less than the quantity ordered. Any excess or shortage shall be charged or credited on a pro rata basis.
6.2 Polythene gauges are subject to a manufacturing tolerance of plus or minus 10%.
6.3 The Buyer shall fully indemnify the Company against all claims, liabilities, losses, damages, costs, and expenses arising from any infringement of patents, copyrights, registered designs, trademarks, or other intellectual property rights resulting from compliance with the Buyer’s specification.
6.4 Orders for bespoke, custom-made, or specially manufactured Goods may only be cancelled at the Company’s sole discretion and the Buyer shall remain liable for all costs incurred.
6.5 Where Goods have been purchased, manufactured, prepared or held specifically for the Buyer and the Buyer delays or fails to take delivery or collection when requested, the Buyer shall be responsible for all reasonable storage, handling, insurance and other costs incurred by us in holding such Goods. We may charge such costs from the date the Goods were ready for delivery or collection until they are delivered, collected or otherwise disposed of.
7. Retention of Title
7.1 Legal and beneficial ownership of the Goods shall remain with the Company until payment in full has been received for:
the Goods supplied; and
all other sums due or owing by the Buyer to the Company on any account whatsoever.
7.2 Until title passes, the Buyer shall:
hold the Goods as fiduciary bailee for the Company;
store the Goods separately and clearly identify them as the Company’s property;
keep the Goods insured for their full replacement value; and
not pledge, charge, or otherwise encumber the Goods.
7.3 The Buyer may resell the Goods in the ordinary course of business, but any proceeds of sale shall be held on trust for the Company until full payment has been received.
7.4 If payment becomes overdue, or if the Buyer becomes insolvent or subject to any insolvency proceedings, the Company may immediately recover possession of the Goods and may enter any premises where the Goods are stored for that purpose.
8. Specifications and Defects
8.1 It is the Buyer’s responsibility to ensure that the Goods are suitable for their intended purpose and to examine the Goods for defects in materials or workmanship which may cause loss, damage, or injury.
8.2 Any illustrations, descriptions, specifications, weights, dimensions, or technical data are approximate only and shall not form part of the contract unless expressly agreed in writing.
8.3 The Company reserves the right to make reasonable changes to materials, dimensions, design, or specifications without notice where such changes do not materially affect performance.
9. Warranty and Guarantees
9.1 Any warranty or guarantee provided by the Company applies only within mainland United Kingdom unless expressly agreed otherwise in writing.
9.2 Any warranty shall be void where Goods have been subject to misuse, neglect, improper installation, unauthorised repair, modification, accident, or normal wear and tear after delivery.
9.3 Warranty claims must be notified promptly in writing and the Company must be given a reasonable opportunity to inspect the Goods.
10. Limitation of Liability
10.1 Nothing in these Terms shall exclude or limit the Company’s liability for:
death or personal injury caused by its negligence;
fraud or fraudulent misrepresentation; or
any liability which cannot lawfully be excluded or limited under applicable law.
10.2 Subject to clause 10.1, the Company shall not be liable for:
indirect or consequential loss;
loss of profit;
loss of business;
loss of production;
loss of contracts;
loss of goodwill; or
any financial or economic loss arising from the supply, use, servicing, or failure of the Goods or Services.
10.3 The Company’s total liability arising under any contract shall not exceed the total invoice value of the Goods or Services supplied under that contract.
11. Customer Overpayments and Credit Balances
Any overpayment or credit balance will be applied against sums due or retained as a credit against future purchases. Where an overpayment remains unclaimed, the Company will make reasonable efforts to contact the Customer. If the Customer does not respond within 12 months of notification, the Company may, subject to applicable law, treat the balance as abandoned and recognise it as income once the Customer's legal right to recover it has expired or otherwise ceased.
12. Force Majeure
The Company shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to acts of God, fire, flood, industrial disputes, transport delays, supplier shortages, war, government restrictions, or any other unforeseen event.
13. Governing Law
Any contract between the Company and the Buyer shall be governed by and construed in accordance with the laws of England and Wales.
The parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. General
14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14.2 Failure by the Company to enforce any right shall not constitute a waiver of that right.
14.3 These Terms constitute the entire agreement between the parties unless otherwise agreed in writing by a director of the Company.
Additional Terms & Conditions Covering Online Training Course Content
By accessing and using our training services & course content, you agree to comply with the following terms and conditions in addition to the above. Please read these terms carefully before using our platform.
1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, you should not use our platform.
2. User Registration: Some features of our platform may require user registration. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date.
3. Course Enrollment: Enrollment in our training courses is subject to availability. Once enrolled, you will be granted access to the course materials for the duration specified in the course description.
4. Payment: Fees for courses are clearly indicated on the platform. By enrolling in a course, you agree to pay the specified fees. Payments are processed securely through our authorized payment gateways.
5. Refund Policy: Refund policies vary depending on the course. Please refer to the specific course description for details on refund eligibility and procedures.
6. Intellectual Property: All course content, including text, images, videos, and materials, are protected by intellectual property laws. You may use the course materials for personal, non-commercial purposes only and may not reproduce, distribute, or modify the content without explicit permission.
7. User Conduct: You agree not to use our platform for any unlawful, harmful, or malicious activities. You will not upload or distribute any content that is infringing, offensive, or harmful to others.
8. Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our platform, you consent to the collection and use of your data as described in the Privacy Policy.
9. Termination of Access: We reserve the right to terminate or suspend your access to the platform at our discretion, without prior notice, if you violate these terms and conditions.
10. Changes to Terms: We may modify these terms and conditions at any time. Changes will be effective upon posting on the platform. Continued use of our services after changes are posted implies acceptance of the modified terms.
11. Limitation of Liability: We strive to provide accurate and useful content, but we do not guarantee the accuracy, completeness, or usefulness of our course materials. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform.
12. Governing Law: These terms and conditions are governed by the laws of England. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England.
If you have any questions about these terms and conditions, please contact us.
Updated 15th September 2026